Privacy Policy

What we collect

Account information: your name, email address, company name, and password (stored hashed — we never see it).

Asset & location data: GPS positions, speed, heading, battery level, and engine data reported by the trackers you install on your vehicles, equipment, and tools, plus the zones and asset records you create. This data exists so we can show it back to you — that's the product.

Usage & billing: basic product analytics and, if you subscribe, billing details processed by our payment provider (we don't store card numbers).

How we use it

To operate the service: showing your fleet on your map, sending the alerts you configure, generating your reports and invoices, and providing support. We also use aggregate, de-identified usage data to improve the product.

What we never do

We do not sell your data. We do not share your fleet's location data with advertisers, data brokers, or other customers. Your operational data is yours.

Who can see your data

Only users you add to your company account. Our infrastructure providers (hosting, database, SMS/email delivery, payments) process data on our behalf under their own security commitments. We may disclose data if legally required.

Tracking people

If you use personnel tracking, you are responsible for notifying your crew and complying with applicable employment and privacy laws in your jurisdiction. HammerTrack tracks during configured work hours as set by your account.

Mobile app permissions (iOS & Android)

The HammerTrack app requests only the permissions a feature needs, and only when you use that feature:

• Location — to show your own phone as a live asset when you turn on the crew tracker (“Go Live”) and to power zone check-ins. See the background-location note below.
• Camera & Photos — to take or attach asset, VIN/GVWR, and receipt photos.
• Notifications — to deliver theft and critical fleet alerts to your lock screen. We store only an anonymous per-device push token.

Revoke any permission in your device settings at any time; the related feature simply stops working.

Background location

When — and only when — you turn on live crew tracking (“Go Live”), the app collects that device's location in the background, including while the app is closed or not in use, so your fleet map stays live for your team during the working session. Background tracking runs only while Go Live is on and stops the moment you turn it off or the session ends. This location is used solely to display your fleet on your company's map and to trigger the alerts you configure — it is never used for advertising and never sold or shared with third parties.

Retention & deletion

Location history is retained while your account is active. You can export your data at any time. To delete your account and all associated data, use the in-app option or email us from your account address; we complete deletion within 30 days, except where the law requires longer retention.

Security

Data is encrypted in transit (TLS) and at rest. Tracker ingestion endpoints are authenticated with per-account secrets. Access to production systems is restricted.

Contact

Questions or data requests: hello@hammertrack.ai.